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Return Policy

If you need to swap an item

Returns and Exchanges

If you would like to return or exchange a product in your order, please email info@cherryandco.co.za along with an explanation of the issue you are having and some pictures so that we can verify.

If there is a problem with one of the products in your order, we will arrange the collection of the product(s) in question and provide a refund or exchange the product for you. 

If you have changed your mind about your purchase, within 5 days of receiving your order, we will issue a refund for the required products, however you will incur all return (courier) fees required to return the product(s) to our warehouse.

Please email info@cherryandco.co.za along with an explanation of the issue you are having and some pictures so that we can verify.

If and when we confirm there is a problem with one of the products in your order, we will arrange the collection of the product(s) in question and provide a refund or exchange the product for you.

Please email info@cherryandco.co.za along with an explanation of the issue you are having and some pictures so that we can verify.

If and when we confirm there is a problem with one of the products in your order, we will arrange the collection of the product(s) in question and provide a refund or exchange the product for you.

Please send your return to:

No. 3 Maretsel Street, The Gables, Germiston, 1401

If you have changed your mind about your purchase, we will issue a refund for the required products, however, if the order has already left our warehouse you will incur all handling fees required to return the product(s) to our warehouse.

If your order has not been dispatched, we can issue a full refund and cancel your order.

Additional Questions?

For any other questions or queries, please consult our Customer Help Page or get in touch us with us via the following channels:

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